Privacy Policy

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This general privacy policy describes how guyannes.shop GmbH and its corporate affiliates ("Guyannes") collect and use personal data about US residents ("you") when you visit or use our website at guyannes.shop. Please carefully read the entirety of this privacy policy, as it contains information regarding your rights under applicable privacy laws and how you may exercise them. 

 

Note that data subject rights may apply to you depending on which US state you reside in. Rights you may have with respect to Guyannes are described in Section 16 (Instructions on the Rights of Affected Persons). We have included certain information on how to opt out of particular data processing activities by third parties throughout this document for informational purposes only. The particular opt-out choices and channels available from third parties may change.

Data processing controller

Controller responsible:

guyannes.shop GmbH
This email address is being protected from spambots. You need JavaScript enabled to view it.
21 Hobson Rd, Trumpington

Cambridge CB2 9EH

If you have any queries about the handling of your personal data, please contact us using the information above.

 

1 BASIC INFORMATION ON DATA HANDLING


We fundamentally collect and use the personal data of our users insofar as this is required for the provision of a functional website and of our contents and services as well as for the implementation of our business purpose.

Sections 2 to 11 provide detailed disclosures regarding the categories of personal data we process, purposes for each processing, categories of personal data that we share with third parties, and categories of third parties with whom we share personal data. Sections 12 to 15 provide detailed cookies disclosures. Section 16 provides information on how consumers may exercise rights that may apply.

We transfer your data when we are legally obliged to do so, or the data transmission is required to perform the contractual relationship or you have previously given your explicit consent to the forwarding of your data. External service providers and partner companies such as online payment providers or the shipping company tasked with the delivery, receive your data insofar as it is necessary for the execution of your order. However, in these cases the extent of the transmitted data is restricted to the minimum required. Please also observe the data protection notices of the individual providers identified further below. The individual service provider is responsible for the contents of third party services.

 

2 GENERAL DATA COLLECTION WHEN VISITING OUR WEBSITE


When visiting the website for purely informational purposes, i.e. when you do not register or transfer other information to us, we collect personal data that your browser transmits to our server.

 Description and extent of data collection  

Whenever our internet site is visited, our system automatically records data and information from the computer system of the visiting computer.

The following data is collected:

1.      Information about the browser type and version used 

2.      The operating system and the interface of the user 

3.      The internet server provider of the user 

4.      The IP address of the user 

5.      Access status/http status code 

6.      Date and time of the visit 

7.      Time zone difference to Greenwich Mean Time

8.      Content of the request (concrete internet page)

9.      The quantity of data transmitted

10.   Websites, from which the user accessed our internet site  

11.   Websites that are visited by the user via our website

12.   Regarding mobile end devices: Manufacturer and type designation of the Smartphone, tablet or other mobile end devices 

13.   Low-level tracer

The data is likewise stored in the logfiles of our system.

Purpose of data processing 

The temporary storage of the IP address by the system is necessary so as to enable delivery of the website to the computer of the user. To do this the IP address of the user remains stored for the duration of the session.

Storage in logfiles is required in order to assure the functionality of the website. In addition, the data serves to optimise the website and to assure the security of our IT systems. In particular our website and our other IT system help us to adapt to the browser, operating system and end devices used.

 

3 REGISTRATION


On our internet site we offer users the possibility to register by entering their personal data. The data is entered in the input fields and is transferred to us and stored. The following data is collected as part of the registration process:

  • Salutation

  • Academic title (optional)

  • First name

  • Last name

  • Email

  • Password

  • Address

  • Telephone number

  • Company (optional)

  • Country

  • Packing station (if available)

 

At the time of registration the following data is also stored:

1.      The IP address of the user

2.      Date and time of the registration

3.      Customer number

4.      Entity-ID

5.      Email hash

The user is asked as part of the registration process to consent to the processing of this data. After registration has been completed you will receive a personal access protected by password and can view and manage the registration data. Registration is effected on a voluntary basis, but may be a precondition for using our services.

 Purpose of data processing

User registration is necessary for the provision of certain contents and services, in particular the extended use of our web shop on our website. User registration also serves for the performance of a contract with the user or to take steps prior to entering into a contract. Registration refers in particular to the use of our web shop.

Sales contracts are typically concluded via the web shop for the following product groups:

  • Clothing

  • Shoes

  • Bags

  • Accessories (including jewellery)

  • Children's clothing

  • Furnishings

  • Gift vouchers

 

4 CONTACT


Our internet site has a contact form which can be used to contact us by electronic means. If the user takes advantage of this possibility, the data entered in the input mask is transmitted to us and stored. This data is:

1.      First and last name

2.      Email address

3.      Subject

4.      Message

The data is solely used for the processing of the conversation and not transferred to third parties.

 

Purpose of data processing

The processing of personal data from the input field is used for the purpose of establishing the contact.

The personal data otherwise processed during the sending process is used to prevent misuse of the contact form and to assure the security of our IT systems.

 

5 NEWSLETTER


We use the so-called confirmed opt-in procedure. The confirmed opt-in procedure, means that we directly send a welcome email to the email address you provide and your email address will be saved. The storage serves the sole purpose of being able to send you the newsletter. In addition, we also store your IP addresses when you register and confirm as well as the times, in order to prevent misuse of your personal information.

  

The email address is required information for sending the newsletter. The provision of additional, specially marked information is voluntary, and it will be used solely for the purpose of personalising the newsletter. In addition, we store the IP addresses you use for registration and confirmation, as well as the times these events take place. The purpose of this procedure is to have evidence of your registration and, if necessary, to clarify any possible misuse of your personal data. After your confirmation, we save your registration data for the purpose of sending you the newsletter.

 

If we have received your email address in connection with your order and you have not objected to this, we reserve the right to send you regular offers by email for products similar to those you have already purchased from our product range.

 

You can object at any time to the use of your email address for direct marketing without stating reasons by sending a message to This email address is being protected from spambots. You need JavaScript enabled to view it.  or by using the unsubscribe link in the email newsletter, without incurring any costs other than the transmission costs according to the basic rates, i.e. your existing Internet contract.

 

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this evaluation, the emails we send contain, among other things, so-called web beacons also known as tracking pixels. These are one-pixel image files enabling us to evaluate your user behaviour. This is done by collecting web beacons, which are assigned to your email address and linked to your own ID.

 

We use the email service provider Emarsys as well as Certona to store cookies on your computer through your web browser. The cookies and the identification numbers stored in them will not be associated with your name, address, email address or other personally identifiable information unless you have expressly permitted us to send you information specifically tailored to your interests. The email service provider Emarsys and Certona use these cookies to recognize your browser, so that we can track your movements on our website as well as recording and measuring the success of certain marketing actions. We use this information to improve our website and email newsletters, in particular by adapting our information and offers to the individual interests and needs of users.

 

With the data obtained in this way, we create a pseudonymous user profile in order to be able to provide you with a newsletter tailored to your interests. The following data will be collected:

• Have you opened the newsletter? And what did you click on in it?

• When and how long did you visit our website? What products and categories did you look at?

• When and what did you purchase? What category, and in what amount? And: Did you cancel the order?

We associate this data with your user account, if you have logged in.

You can opt out of the cookie-based collection and analysis of online data described above at any time by clicking the Opt-out button below. If you exercise this option, an anonymous "opt-out" cookie will be stored in your web browser, informing the Emarsys web servers and the Certona web servers of your opting out and preventing the collection of data. The opt-out cookie will remain in effect in the browser you are using until you delete it using that browser. However, if you delete the cookie or use a different browser or computer, the email service provider Emarsys and Certona will no longer be able to recognise that you have declared your objection. Alternatively, you can configure your browser so that it does not accept cookies.

 

If you have registered in our web shop and placed products on your wish list, you will receive emails informing you about the products on the wish list. You can unsubscribe from these notifications by unchecking the box at the end of the wish list or by using the unsubscribe link in the emails.

 

6 YOUR ORDER IN OUR ONLINE SHOP


If you would like to place an order in our web shop, it is necessary for the purposes of concluding the contract that you provide personal data. Mandatory details required for the processing of contracts are specifically marked as such, and details other than that are voluntary. We use the data given by you to process your order. In addition, we can forward your payment details to the payment service provider selected by you. Additionally, we forward your address details to the shipping logistics service provider selected to carry out shipping.

You can also create a user account on a voluntary basis, which we can then use to store your data for additional purchases at a later date. Please see Section 3 for more information about registration.

We can also process the data given by you in order to notify you about additional products in our range that you may find of interest or have emails about technical information sent to you.

 

7 SURVEYS


7.1 Customer Satisfaction Surveys

We conduct customer satisfaction surveys to continuously optimize our products and services. You can voluntarily participate in the customer satisfaction survey, either by clicking on an appropriate link we sent you by email as a selected customer, or by participating as a selected customer in a customer satisfaction survey displayed to you on our Website.

 

 The following data will be provided to Forsta when you participate in the customer satisfaction survey:

  • Email address

  • Email hash

  • Language, such as German

 

Forsta stores the following data:

  • Email address

  • IP address

  • Email hash

  • Survey results

  • A response ID

  • Language, such as German

  • Participant's country

 

Forsta stores the data for 6 months. A data transfer to the USA takes place. The guarantees under Article 44 of GDPR and other applicable laws are ensured by means of EU standard contracts or transmission is made in other ways that comply with applicable laws.

 

The legal basis for processing of data is Art. 6 paragraph 1 sentence 1 lit. a and f of GDPR. Our legitimate interests lie in the optimization of our products and services.

 

 

8 AFFILIATE NETWORKS



An affiliate network is a provider from the online advertising sector and an agent between advertisers (guyannes.shop) and publishers (website operators). Publishers can enter into a partnership via the affiliate network with guyannes.shop and thus take part in special promotions. Therefore, the publisher integrates a Guyannes advertisement/promotion code/hyperlink in the content on its website and thus leads the customer to our online shop through, for example, an editorial text. 

As soon as the user buys on guyannes.shop, the publisher receives an appropriate commission. Only the information on the sale, such as order ID, product ID and the prices of the products sold, is transferred to the network.

 

 

9 USE OF RISK.IDENT


To avoid cases of fraud, we use the services of Risk.Ident GmbH, HRB 124968, Am Sandtorkai 50, 20457 Hamburg, to operate our website.

The data you provide when placing an order can be used to check whether the ordering process is atypical.

Risk.Ident collects and processes data using cookies and other tracking technologies. There is no assignment to any specific user. If IP addresses are collected by Risk.Ident, they are immediately encrypted.

The data is stored by Risk.Ident in a database for fraud prevention.

As part of an ordering process on our website, we retrieve a risk assessment from the Risk.Ident database.

The legal basis for processing the data for the purpose of fraud prevention is Article 6 paragraph 1 letter f) GDPR.

 

10 COOKIES AND SIMILAR TECHNOLOGIES


We use cookies in order to improve our web presence and to optimise use for you, but also for advertising purposes. Cookies are small text files that are stored on your computer when you call up our website and enable a renewed identification of your browser. Cookies store information, such as, for example, your language setting, the length of visit to our website or the entries you made there. This avoids the need to re-input all the required data afresh at every session. Moreover, cookies enable us to detect your preferences and to tailor our website to your areas of interest.

Most browsers accept cookies automatically. If you would like to prevent the acceptance of cookies, you can select the setting "accept no cookies" in the browser settings. How this works in detail can be found in the instructions of your browser manufacturer. Cookies already stored on your computer can be deleted at any time. However, we would like to point out this may restrict the functionality of our web presence.

We use cookies and similar technologies (collectively, "Required Cookies") to provide you with an optimal website experience. Required cookies are required to enable the use of our website; because they are required, the "Required Cookies" button does not allow selection and deactivation.
In addition to the aforementioned required cookies, we would like to use other optional cookies and similar technologies ("Marketing Cookies" and "Analytics Cookies") in order to optimise our own marketing and analyse web traffic.

Similar technologies include tracking pixels (also: 1x1 pixel, counter pixels, or pixel tags) or web beacons. These are graphics with the dimensions 1x1 loaded when our web page is retrieved. This enables our partners and us to collect statistical data for our marketing and web analysis. With the help of appropriate analytical tools, we can use this data for various purposes. The various marketing instruments are explained in more detail below.

 

11 PRIMARY PROVIDER COOKIES – ESSENTIAL COOKIES


This type of cookie is set by the website that the user visits.

13.1 Cookies used

We use cookies in order to design our website in a user-friendly fashion. Some elements of our internet site require the calling browser to be identified also after a page change. 
 
The following data is stored and transmitted in the cookies:

1.      Language settings 

2.      Articles in a shopping cart

3.      Log-In information

4.      Search terms entered 

5.      Frequency of page views

6.      Utilisation of website functions 

7.      Device or browser information 

8.      Products and categories viewed 

9.      Call up of wish list and the shopping cart as well as the adding of new products  

10.   Number of products in the shopping cart 

11.   Point of origin of the page visitor 

12.   Abbreviated IP address 

13.   Email hash  


Purpose of data processing 
 
The reason why technically necessary cookies are employed is to simplify use of websites for the users. Some functions of our internet site cannot be offered without the use of cookies. It is essential for these functions that the browser is also recognised again after a page change.
 
We require cookies for the following functions:

  • Shopping cart

  • To protect the website from attacks

  • Marking of sessions - settings 


We use analysis cookies to improve the quality of our website and its contents. The analysis cookies enable us to find out how the website is being used and therefore allow us to ensure an ongoing improvement of our web presence. In addition, they enable us to maintain quality assurance and constantly improve the user experience.

 Duration of storage, right to object and removal 
 
Cookies are stored on the computer of the user and are transferred from it to our site. Therefore, you as the user also have full control over the use of cookies. By altering the settings in your internet browser you can disable or restrict the transfer of cookies. Cookies already stored can be deleted at any time. This can also be effected automatically. Disabling cookies for our website may mean that not all functions of the website can be used to their full extent.
 

Our website uses transient cookies. These are automatically deleted when you close your browser. These are typically so-called session cookies. These store a so-called session ID with which various queries form your browser can be assigned to a common session. It means that your computer can be recognised again when you return to our website. These cookies are deleted when you log out or close the browser.
 

Our website also uses persistent cookies. These are automatically deleted after a predetermined period that can vary depending on the cookie. These cookies, too, can be deleted at any time.

 

 


12 INSTRUCTION ON THE RIGHTS OF AFFECTED PERSONS


The rights and options described below are subject to limitations and exceptions under applicable law. To exercise any of the rights below send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will respond to your requests to exercise your privacy rights in accordance with applicable law. We may request additional information from you to verify your identity and complete your request. If we deny your request, we will explain why.

12.1 Right to Information

You have the right to obtain from us confirmation as to whether or not your personal data is being processed, and, where that is the case, access to the personal data. 

12.2 Right of Correction 

You have the right to correction and/or completion against the responsible person, if the personal data processed that affect you are incorrect or incomplete.

12.3 Right of Deletion

You can demand the responsible person that the personal data affecting you be deleted.

12.4 Right of Data Portability

You have the right to receive the personal data affecting you, which you made available to the responsible person, in a structured, accessible and machine-readable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means.

12.5 Right to Opt-Out

You may have the right to opt-out of (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. As disclosed above, we may process your personal data for targeted advertising. 

12.6 Right to Appeal

Some US residents in certain states have the right to appeal our denial of your request, which you may exercise by responding to the message we send to you communicating our denial stating that you appeal our decision. In these cases, we will reconsider your request and then notify you of our decision.

 

 

13 SOCIAL BOOKMARKS


So-called social bookmarks (e.g. from Meta, X, Google +, Pinterest and Xing) are integrated into our website. Social bookmarks are internet bookmarks, with which the user of such a service can collect links and news messages. These are integrated into our website as a link to the relevant services. After clicking the integrated graphic, you will be forwarded to the site of the relevant provider, i.e. then will user information be transferred to the relevant provider. Information on dealing with your personal data in the use of these websites can be found in the relevant privacy policies of the provider.

 

14 LINKS TO OTHER WEBSITES


Our web pages may contain links to other providers. We point out that this data protection declaration applies exclusively to the web pages of guyannes.shop. We have no influence on and do not control whether the other providers adhere to the data protection provisions.

 

15 CHANGES TO THE DATA PROTECTION DECLARATION


We reserve the right to change or adjust this data protection declaration at any time, taking account of the applicable data protection provisions.